[2025] Buy Her A Coffee

Dear Customers,

As we enter the holiday season, we want to pause and express our deepest gratitude to our incredible Radioddity customer service team.

This dedicated team works tirelessly behind the scenes to ensure your experience is seamless and supportive. Their commitment truly makes the difference. Now, we invite you to help us celebrate their outstanding contributions by voting for your favorite customer service representative.

Your recognition means the world to them. It’s more than just a vote, it’s a powerful message of appreciation that fuels their passion to continue delivering the exceptional service you deserve.

We are excited to see your participation!

Below, you’ll find a list of our wonderful customer service team members, along with their areas of expertise and a favorite shoutout they’ve received from you, our valued customers.

Thank you for being a part of our Radioddity family!

Echo | Mainly handles inquiries and issues related to All products.

What Customer Say
Echo and the Radioddity Support Team made exchanging my radio a pleasant and smooth process to navigate. I really could not be happier with the way they assisted me in solving my issue—friendly, first-rate service. Day 1 with my new replacement radio and all seems to be working well now. Thanks so much!

Helen | Mainly handles inquiries and issues related to All products.

What Customer Say
I was very impressed with the customer service that i experianced dealing with an issue that i had with a radio that i had ordered. The person Helen that helped me was very nice and patient and made everything right. I will be a customer for life, i love you.

Kayla | Mainly handles primary inquiries and issues related to all products.

What Customer Say
I recently had an unfortunate experience with the microphone on my new CB radio—its mounting clip broke after only a few uses. My philosophy is that sometimes things just happen, and what matters most is how the issue gets resolved. I reached out to Kayla at Radioddity and sent her a few photos of the problem. She was wonderful to work with and, to my satisfaction, arranged for a replacement to be sent to me. Thank you, Kayla for your super-fast email responses and excellent customer service!

Hazel | Primarily responsible for managing customer-related orders and inquiries.

What Customer Say
I contacted the company regarding availability of an extended manual. I had purchased the wrong one in error and Hazel was extremely helpful and within a few days was able to give me the one I wanted. There was a reason why this company is so successful and it’s because they pay attention to every detail with their customers.

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Cast your vote: What better way to express your gratitude than by treating your favorite customer service representative to a virtual coffee? Each vote you cast is equivalent to one coffee, and you can vote for the team member who has provided you with the most helpful assistance this year. The colleague with the most votes will be crowned the "Queen of Customer Service" for Radioddity 2025!

Event time: The voting is open now through December 29. At the end of the event, the colleague with the most “coffees” will receive a special recognition reward from the team!

Simply select your favorites in the form below.